Refund Policy

Cancellation Policy

Cancellation Period

Class Registrations that are cancelled within 24 hours will receive a full refund less any booking fees. Class Registrations that are cancelled on the day of the class will not receive a refund, but may still be transferred to a future class date.

Event Registrations that are cancelled within 24 hours will receive a full refund less any booking fees. Event Registrations that are cancelled on the day of the event will not receive a refund, but may still be transferred to a future class date.

Swing Dance Summertown Cancellation Policy

We strongly encourage you only to attend our events if you have been fully vaccinated. Swing Dance Summertown will offer a full refund to anyone who is not able to attend an event or part of an event due to a positive test. Evidence of your positive test should be provided as a copy of the government or health service issued email or text message reporting the positive result. Please make sure you read our COVID 19 policy.

Government and Health guidance may change in the future. We may also need to postpone or cancel in the event of positive COVID tests or the requirement to self isolate for organisers or performers. You should therefore be aware that the event may therefore be subject to change, postponement or cancellation including at short notice. If Swing Dance Summertown need to reschedule or cancel the event, we will aim to issue a full refund to all attendees, but this is not guaranteed as we may be unable to reclaim costs paid venues, suppliers or performers. We also cannot be held liable for any loss including non refundable travel and accommodation.

Pass transfers

If for some reason you cannot attend the event after you have booked you can either request a refund (see the event cancellation policy) or you can try to sell your pass. If you sell your pass, it must be sold to someone with the same dance role i.e. follow to follow, or lead to lead. Both the seller and the buyer must email the organisers confirming the change in booking. Failure to inform the organising team will mean the buyer won’t receive any info about the event, and may not be given entry.